Last Updated: April 11, 2025
This Privacy Policy governs the manner in which Satori Laser collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://www.satorilaser.com/shop website (“Site”). This privacy policy applies to the Site and all products and services offered by Satori Laser.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
How we use collected information
Satori Laser collects and uses Users personal information for the following purposes:
To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures
.Use of Google Tag Manager
Our website utilizes Google Tag Manager, a service provided by Google LLC, to manage and deploy marketing tags and tracking codes. Google Tag Manager itself does not collect personal data; however, it facilitates the implementation of tags that may collect such information. For details on how Google handles data, please refer to Google's Privacy Policy.
Use of Chatbot Service
Our website features an AI-powered chatbot service provided by Chatbase. This chatbot assists users by answering inquiries and providing information about our products and services.
When you interact with our chatbot, we may collect personal information such as your name, email address, and any other details you provide. This information is used to improve our services, respond to your inquiries, and enhance your overall experience. We do not share this information with third parties without your consent.
We implement appropriate technical and organizational measures to safeguard the personal information collected through our chatbot. Despite these efforts, please be aware that no security measures are perfect or impenetrable.
Please avoid sharing sensitive information, such as passwords or financial details, during your interactions with the chatbot. Our chatbot is not designed to process such information, and we cannot guarantee its security.
Our chatbot service is provided by Chatbase. Your interactions with the chatbot are subject to Chatbase's privacy policy, which can be found here: Chatbase Privacy Policy.
We reserve the right to update these Terms & Conditions to reflect changes in our chatbot service or data practices. We encourage you to review this page periodically for any updates.
Changes to this privacy policy
Satori Laser has the discretion to update this privacy policy at any time. When we do, we will send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Shop
By making a purchase on our website, customers consents to the fine prints for each service purchased.
Voucher Codes
- Voucher codes can’t be transferred to another account.
- Voucher codes can’t be reversed once redeemed.
- Voucher codes aren’t returnable or refundable, except as required by law.
- Voucher codes aren’t exchangeable.
- Redemption: Voucher codes may only be redeemed toward the purchase of eligible goods and services provided by Satori Laser Inc.
- Locked voucher code appointments cannot be rescheduled.
- All voucher codes that are sold in session packages are bound to one person; bounded to the person that redeems it first.
- Voucher codes may not be resold, transferred or redeemed for cash, except where required by law.
- We are not responsible if any voucher code is lost, stolen or destroyed or used without your permission.
Use of Voucher Codes Terms and Conditions
We reserve the right to void voucher codes, bill alternative forms of payment if we suspect the voucher code is obtained, used or applied fraudulently, unlawfully or otherwise in violation of these terms.
Voucher Codes Liability
We make no warranties, express or implied, with respect to voucher codes. In the event where a voucher code is not functional, we will replace the voucher code with another of the same product. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions or limitations may not apply to you.
Voucher Code expiration
Expiration dates for each voucher is labeled on the voucher itself. All vouchers, excluding locked vouchers, expire at 11:59PM EDT on the date specified. Locked vouchers expires on a no-show basis.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.