In order to achieve the best results we ask that you refrain from self-tanners, tanning beds and sun exposure. Failure to do so may result in scarring, hyper pigmentation and burn. This could lead to the possibility of permanent side effects.

Additionally, we ask that you don’t wax, tweeze, bleach or use depilatory creams 2 weeks prior to treatment. Using these hair removal methods will make the laser ineffective and you will not see the results you are looking for. You may shave as much as you like. This is the only form of hair removal that you can do during treatment and still achieve good results.

We also ask you to inform us if you have been taking antibiotics. We cannot perform treatment until 2 weeks after your last dose. Antibiotics increase your photosensitivity to the laser and put you at risk for side effects.

Before coming in we ask that you shave the area to be treated, with the exception of women having treatment to the face. The area should be cleaned beforehand. Deodorants, lotions and cosmetics should be completely removed before receiving treatment.

Experiencing redness and or bumps immediately after treatment is normal and usually subsides within 2 hours after your session.

Apply aloe Vera gel immediately after treatment. You can reapply as needed.

You should avoid deodorants, cosmetics and any harsh acne products for 24 hours after treatment. Sun exposure, vigorous exercise, hot water or anything that elevates your body temperature should also be avoided. Though, you may exercise before you come in. Treat your skin as gently as possible.

UV sun protection should be applied to exposed areas. Avoid direct sunlight as much as possible for 2 weeks after your treatment.

1 to 2 weeks later you will notice that you will begin to shed hair from the treated area. You should exfoliate the area to help along the shedding process.

We value your business and appreciate your cooperation with our cancellation policy. Please respect our scheduling by keeping appointments whenever possible and provide 24 hours’ notice when cancelling or rescheduling your appointments. We do our best to meet all our client’s needs, so prior notice helps us best utilize our schedule.

To reschedule or cancel your appointment, please inform us 24 hours in advance to avoid a session deduction in the case of Groupon or a $50 booking fee.

The booking fee will apply after the 1st no-show/reschedule or same day cancellation. It and can be used as store credit if you show up for the coming appointments.

Late arrivals for 5 minutes+ will result into deducting time to your session. We may only be able to serve you for certain area(s) or we will have to reschedule your appointment.

For appointment that is longer than 30 minutes, a $50 booking deposit will be charged. The deposit is refundable if the appointment is fulfilled or rescheduled/cancelled 24 hours prior.

Packages are non-transferrable to another Satori Laser location. You must complete your session at the location the package was purchased.

Please keep in mind that coming consistently not only helps us to provide timely service to our clients, but it also ensures you receive the best results possible. We thank you in advance for your understanding.

All areas require a minimum of 6 sessions to start. Sessions are generally 4 to 5 weeks apart depending on the area to be treated. Hormonal areas will need additional sessions. How many sessions you require will depend on the amount of hair, hair color, your genetic background and how closely you follow the schedule set by your technician. For complete removal, you will most likely need more than 6 sessions.