Last Updated: April 9, 2026
Overview
This Privacy Policy describes how Satori Laser collects, uses, maintains, and discloses information collected from users (each, a "User") of the https://www.satorilaser.com/ website (the "Site"). This Privacy Policy applies to the Site and to products and services offered by Satori Laser.
By using the Site, you acknowledge that you have reviewed this Privacy Policy.
Information We Collect
Satori Laser may collect personal identification information from Users in a variety of ways, including when Users:
- Visit the Site
- Register on the Site
- Place an order
- Subscribe to the newsletter
- Submit inquiries
- Interact with the chatbot
- Otherwise engage with features, services, or resources made available on the Site
Depending on the interaction, Users may be asked for information such as:
- Name
- Email address
- Mailing address
- Phone number
- Payment or transaction-related information
- Any other information voluntarily submitted through forms, messages, or chatbot interactions
Users may also visit the Site anonymously. Satori Laser collects personal information only when Users voluntarily submit it, although choosing not to provide certain information may limit access to certain Site-related activities or services.
Non-Personal Information
Satori Laser may collect non-personal identification information whenever Users interact with the Site. This may include the browser name, the type of computer, and technical information about Users’ means of connection to the Site, such as the operating system, Internet service providers, and other similar information.
How Information Is Used
Satori Laser may collect and use personal information for the following purposes:
- To improve customer service: Information helps Satori Laser respond more effectively to customer service requests and support needs.
- To personalize user experience: Information may be used in the aggregate to understand how Users as a group use the Site, services, and resources.
- To process transactions: Information provided in connection with a purchase may be used to fulfill orders, provide purchased services, process payments, and communicate regarding those orders or services.
- To send transactional or service-related communications: Satori Laser may send order confirmations, updates, support messages, and responses to inquiries.
- To send marketing emails: If a User opts in to receive marketing communications, Satori Laser may send newsletters, promotions, updates, and related product or service information. Users may unsubscribe at any time by following the instructions included in such emails or by contacting Satori Laser through the Site.
- To operate and improve the chatbot experience: Information submitted through the chatbot may be used to respond to questions, improve services, and enhance the overall user experience.
- To maintain, protect, and improve the Site: Information may be used to monitor performance, troubleshoot issues, protect against fraud or misuse, and improve Site functionality.
Cookies, Tracking, and Analytics
The Site may use cookies and similar technologies to improve functionality, understand how Users interact with the Site, support analytics, remember preferences, and help deliver or measure marketing efforts.
The Site also uses Google Tag Manager to manage and deploy tags and tracking technologies. Google Tag Manager itself does not collect personal data, but it may facilitate technologies that do. Users should review applicable third-party privacy policies, including Google’s Privacy Policy, for more information about how such providers handle data.
Most browsers allow Users to control cookies through browser settings. Disabling cookies may affect how certain parts of the Site function.
Use of Chatbot Service
The Site features an AI-powered chatbot service provided by Chatbase. The chatbot assists Users by answering inquiries and providing information about products and services.
When a User interacts with the chatbot, Satori Laser may collect information such as the User’s name, email address, and any other information the User chooses to provide. This information may be used to respond to inquiries, improve services, and enhance the user experience.
Users should avoid sharing sensitive information, including passwords, payment card details, or other highly confidential information, during chatbot interactions. The chatbot is not intended to process sensitive information, and no method of transmission or storage is completely secure.
Chatbot interactions may also be subject to Chatbase’s privacy practices.
How Information Is Shared
Satori Laser does not sell personal information to third parties.
Satori Laser may share information in the following circumstances:
- Service providers and processors: with vendors or providers that help operate the Site, process payments, fulfill orders, provide email communications, support analytics, host services, or support chatbot functionality
- To provide requested services: where sharing is reasonably necessary to complete a transaction, respond to a request, or provide a product or service
- For legal and protection purposes: where disclosure is required by law or reasonably necessary to protect rights, property, safety, users, or the Site
- Business transfers: in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable law
Data Security
Satori Laser adopts reasonable data collection, storage, and processing practices and security measures designed to protect against unauthorized access, alteration, disclosure, or destruction of personal information and other data stored on the Site.
Sensitive data exchanged between the Site and its Users is transmitted over SSL-secured communication channels where applicable. However, no security method or transmission over the Internet is completely secure, and absolute security cannot be guaranteed.
Data Retention
Satori Laser may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide services, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.
Your Choices and Privacy Rights
Users may choose not to provide certain personal information, although this may limit access to some Site features or services.
Depending on a User’s location and applicable law, the User may have rights regarding personal information, including the right to request access to, correction of, deletion of, or restriction of certain personal information, or to opt out of certain uses of personal information.
Marketing emails may be opted out of at any time by using the unsubscribe link in the email or by contacting Satori Laser through the Site.
Children’s Privacy
The Site is not intended for children under the age required by applicable law to provide valid consent, and Satori Laser does not knowingly collect personal information from children without appropriate authorization. If Satori Laser becomes aware that personal information has been collected from a child in a manner inconsistent with applicable law, it may take steps to delete that information.
Third-Party Websites and Services
The Site may rely on or link to third-party websites, platforms, and services. These third parties may have their own privacy policies and practices. Satori Laser is not responsible for the privacy practices of third-party sites or services, and Users should review those third-party policies directly.
Changes to This Privacy Policy
Satori Laser may update this Privacy Policy at any time. When updates are made, the revised version will be posted on this page, and Satori Laser may also notify Users by email where appropriate.
Satori Laser may also update this page to reflect changes in its chatbot service, tracking practices, data practices, products, services, or legal obligations. Users are encouraged to review this page periodically to stay informed about how their information is collected, used, and protected.
A User’s continued use of the Site following the posting of changes may be treated as acceptance of those changes, to the extent permitted by law.
Contact
For questions about this Privacy Policy, privacy requests, or concerns about how personal information is handled, Users should contact Satori Laser through the contact information or contact forms made available on the Site.