Last updated: 5/29/2026
By providing your mobile phone number to Satori Laser and opting in to receive text messages — whether through our online booking form, in-store consent form, or any other channel — you agree to these SMS Messaging Terms in addition to our general Terms & Conditions and our Privacy Policy.
1. Program Description
Satori Laser operates an SMS messaging program ("the Program") that sends:
- Appointment reminders (typically 48 hours and 24 hours before your scheduled appointment)
- Appointment confirmations
- Rescheduling and cancellation notifications
- Service-related updates that pertain directly to your booked appointments
The Program is operated by Satori Laser and delivered through Twilio Inc., our SMS service provider.
2. Eligibility
The Program is available to customers in the United States who are 18 years of age or older and have provided a valid U.S. mobile phone number. By opting in, you confirm that you are the account holder for the mobile number provided, or that you have permission from the account holder to receive messages at that number.
3. Consent and Opt-In
You agree to receive SMS messages from Satori Laser by:
- Entering your mobile number and checking the SMS consent checkbox during online booking at https://www.satorilaser.com, or
- Signing our Client Consent Form during in-person booking at any Satori Laser location, or
- Replying YES, START, or UNSTOP to a Satori Laser SMS message
Consent to receive SMS messages is not a condition of purchase of any goods or services from Satori Laser.
4. Message Frequency
Message frequency varies based on your appointment activity. You can typically expect 2–4 messages per appointment cycle (reminders + confirmation). Frequency may increase if you have multiple appointments scheduled or if you reschedule.
5. Message and Data Rates
Message and data rates may apply. Standard messaging rates charged by your mobile carrier will apply to each message sent or received. Satori Laser does not charge for the messages themselves. Please check with your mobile carrier for details about your messaging plan.
6. Opt-Out Instructions
You may opt out of the Program at any time. To unsubscribe, reply with any of the following keywords to any message you receive from us:
STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, OPTOUT, REVOKE
After you opt out, you will receive one final confirmation message acknowledging that you have been unsubscribed, and no further SMS messages will be sent to your number from the Program. If you wish to resubscribe in the future, you may reply START or contact us during a future booking.
Opting out of SMS will not affect your ability to book or receive services at Satori Laser; however, you will no longer receive automated appointment reminders by text message.
7. Help and Support
For help with the Program, reply HELP or INFO to any message, and you will receive instructions on how to contact us. You can also reach us directly:
- Email: support@satorilaser.com
- Phone: (212) 255-0008
- Website: https://www.satorilaser.com
8. Supported Carriers
The Program is compatible with the following U.S. mobile carriers: AT&T, T-Mobile, Verizon Wireless, Sprint, Boost Mobile, U.S. Cellular, MetroPCS, Cricket Wireless, Virgin Mobile, and most other major and regional carriers.
Carriers are not liable for delayed or undelivered messages. Delivery of messages is subject to the effective transmission from your mobile carrier and is outside the control of Satori Laser. Satori Laser is not responsible for any delays, errors, or failures in the delivery of SMS messages.
9. Privacy
Your mobile phone number and any related SMS opt-in data are handled in accordance with our Privacy Policy. No mobile information or SMS opt-in data will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing is limited to subcontractors who support the operation of the Program (such as our SMS delivery provider, Twilio).
10. Changes to These Terms
Satori Laser reserves the right to modify or terminate the Program, or to change these SMS Terms, at any time and without prior notice. Any changes will be posted on this page with an updated "Last updated" date. Your continued participation in the Program after such changes constitutes your acceptance of the revised terms.
11. Contact
If you have any questions about these SMS Terms or the Program, please contact us at:
Satori Laser
Email: support@satorilaser.com
Phone: (212) 255-0008
Website: https://www.satorilaser.com